At racik198, we understand that your personal data is a trust we hold with the utmost responsibility. This Privacy Policy clearly explains how we collect, use, store, and protect your information in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
Six core principles that shape our approach to privacy and data security for Malaysian players.
All data transmitted between your device and racik198's servers is protected by 256-bit SSL encryption — the same security technology used by leading Malaysian banking institutions such as Maybank and CIMB. Your information cannot be read by any third party during transmission.
Racik198 operates in accordance with Malaysia's Personal Data Protection Act 2010. This means your data is collected for clearly defined purposes, you have the right to access and correct your data, and we may not use your data beyond the stated purposes.
Your personal data — name, phone number, email address, transaction details — is never sold, rented, or shared with third parties for marketing purposes. We only share the data necessary with payment providers (such as Touch 'n Go, GrabPay, DuitNow) to process your transactions.
As a Racik198 member, you have the right to access the personal data we hold about you, request corrections to inaccurate information, request deletion of your data under certain circumstances, and withdraw your consent to data processing. All requests will be processed within 14 working days.
Your data is stored on servers protected by strict access controls. Only authorised Racik198 staff who require access for work purposes may view your data. All access is logged and monitored. We conduct regular security audits to ensure system integrity.
You may opt out of marketing communications from Racik198 at any time. Click the "unsubscribe" link in any of our promotional emails, or update your communication preferences in your account settings. Your preference will take effect within 48 hours.
Welcome to the racik198 Privacy Policy. We are an online entertainment platform operating in Malaysia, offering casino, slots, Live Casino, baccarat, table games, poker, and Sports Betting services (including the Malaysia Super League and EPL) to Malaysian players.
This policy sets out transparently how Racik198 handles your personal data. It is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international industry best practices. We believe you have the right to know exactly what we do with your information — not in dense legal language, but in plain, straightforward terms.
By registering a Racik198 account or using any of our services, you consent to our collection and use of your personal data as described in this policy. If you do not agree, please contact us before continuing to use the platform.
Racik198 collects various types of personal data depending on how you interact with our platform. Below is a full breakdown of the data we may collect:
| Data Category | Type of Information | How It's Collected |
|---|---|---|
| Identity Data | Full name, MyKad number, date of birth, gender | Registration form, identity verification |
| Contact Data | Phone number, email address | Account registration, profile updates |
| Financial Data | Deposit/withdrawal details, MYR transaction records | Payment processing (TnG, GrabPay, DuitNow, FPX) |
| Gaming Data | Betting records, winnings, game history | Platform activity (automatic) |
| Technical Data | IP address, device type, browser, approximate location | Server logs, cookies, analytics |
| Communication Data | Live chat records, support emails, feedback | Interactions with the support team |
We collect only the data strictly necessary for the stated purposes. We do not collect sensitive data such as your medical information, religious beliefs, or political views.
Every piece of data we collect has a clear and lawful purpose. racik198 uses your data for the following:
Racik198 takes a very careful approach to data sharing. We does not sell your data. We only share data in the following limited circumstances:
All third parties we work with are bound by data protection agreements that prohibit them from using your data for any purpose outside the scope of their services to racik198.
Racik198 takes security infrastructure seriously to safeguard your data. The following technical and organisational measures form part of our security framework:
Racik198 retains your personal data only for as long as necessary for the stated purpose or as required under Malaysian law. Below are the retention guidelines for key data categories:
Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked back to you.
As a racik198 player and data subject under Malaysia's PDPA 2010, you have the following rights:
To exercise any of these rights, contact us by email at privacy@racik198.biz or via Live Chat. Please include your full name and Racik198 account number along with the details of your request. We will respond within 14 business days.
Racik198 uses cookies and similar tracking technologies to enhance your experience on our platform. Below are the types of cookies we use:
You can manage or delete cookies through your browser settings. Please note, however, that deleting essential cookies may affect certain features of the Racik198 platform.
The Racik198 platform may contain links to third-party websites, such as game providers or payment processors. This Privacy Policy applies solely to the Racik198 platform.
We are not responsible for the privacy practices of those third-party websites. We encourage you to read the privacy policy of every website you visit. Racik198 has no control over the content or privacy policies of external sites.
Racik198 is a platform intended exclusively for adults aged 18 and above. We take our responsibility to protect children and minors seriously.
We not intentionally collect or store the personal data of individuals under the age of 18. Should we discover that data belonging to a minor has been collected inadvertently, we will take immediate steps to delete that data and close the account in question.
If you are a parent or guardian and believe your child under the age of 18 may have registered an account with racik198, please contact us immediately at privacy@racik198.biz so that we can take the appropriate action.
Racik198 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational reasons. The latest version will always be available on this page.
Should there be any material changes to how we use your personal data, we will notify you via the email registered to your racik198 account, or through a prominent notice on our platform, before those changes take effect.
The "Last updated" date at the top of this page indicates when this policy was last revised. We encourage you to check this page periodically to stay informed of any changes.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us through any of the following channels:
Our Malay-speaking team is here to help. For data rights requests (such as access or correction), please include your full name and racik198 account number to help us process your request faster.